
- PLATFORM
East Street Insurance
Built the consumer site and quote flow for East Street Insurance — the carrier's direct-to-consumer subsidiary — from zero brand to first paid policy in twelve weeks.
Practice in numbers
Years inside
Building and leading digital products, platforms, and experiences across industries and business models.
Systems modernize
Modernizing legacy products and platforms into scalable systems across teams, channels, and markets.
Business outcomes
Improving how businesses grow, operate, serve customers, and compete through technology.
Selected works

Built the consumer site and quote flow for East Street Insurance — the carrier's direct-to-consumer subsidiary — from zero brand to first paid policy in twelve weeks.

Led the enterprise search program connecting technical SEO, content, local visibility, reviews, AEO, and full-funnel measurement across 400 agents and 160 offices.

Shaped CallerDesk’s product story and responsive web experience around cloud calling, lead recovery, integrations, and a clearer path from first visit to demo.

Designed the mobile self-service claim journey — photo upload, geo-stamp, damage triage — that turns the worst day of a homeowner's year into a single guided flow.

Designed the tool agents use to turn a customer conversation into a coverage-gap analysis — life, disability, retirement — backed by real numbers, in about fifteen minutes.

Led the rollout that replaced six separate UI codebases with one shared component library — every marketing page now built from the same components, tokens, and rules.
Case studies
Long reads from inside the work — marketing attribution, claims modernization, and legacy platform strategy. Each one written end-to-end.